1. Acceptance of Terms

By accessing, purchasing, subscribing to, or using any Aivolve Services, you confirm that you are at least 18 years old and agree to be legally bound by these Terms. If you do not agree, you may not access or use our Services.

2. Services Provided

Aivolve provides AI automation tools, CRM systems, automated messaging services, websites, reputation management tools, lead revival campaigns, booking systems, and digital marketing automation. Features may change or be updated as technology evolves.

Aivolve reserves the right to enhance, modify, pause, or discontinue any part of the Services at any time with or without notice.

3. User Responsibilities

You agree that you will:

• Provide accurate and truthful information during onboarding.
• Use Services in compliance with all applicable laws, including SMS compliance.
• Not use Aivolve Services for harmful, illegal, or abusive purposes.
• Not attempt to reverse-engineer, copy, or resell Aivolve’s proprietary systems or tools.

Users are responsible for the content they upload, send, automate, or distribute through our systems.

4. Subscription, Payments & Fees

By subscribing to an Aivolve plan, you authorize us to charge your payment method automatically and on a recurring basis unless canceled. Setup fees, subscription fees, and performance-based fees (including Lead Revival fees) are non-refundable unless otherwise stated in writing.

Lead Revival Service: You agree that you will be charged the agreed-upon rate for each valid appointment booked through our AI systems, as defined in your signed service agreement.

Failed or overdue payments may result in account interruption until resolved.

5. SMS, Phone & Communication Compliance

By using Aivolve’s SMS or phone automation tools, you agree to follow all compliance regulations (including TCPA, carrier requirements, and opt-in rules). You acknowledge that Aivolve is not liable for violations resulting from improper use or insufficient opt-in procedures implemented by your business.

You are responsible for obtaining proper consent from your contacts before messaging them.

6. Intellectual Property

All content, software, branding, prompts, automations, templates, images, videos, documentation, and training created by Aivolve are the exclusive property of Aivolve.

You may not copy, duplicate, resell, distribute, or modify Aivolve intellectual property without written permission.

7. Data Protection & Privacy

Aivolve processes personal data in accordance with our Privacy Policy. By using our Services, you agree to the collection and processing of information as outlined in our Privacy Policy.

You are responsible for protecting the login credentials associated with your account.

8. Disclaimer of Warranties

Aivolve provides its Services “as is” and “as available.” While we aim for high uptime and performance, we do not guarantee uninterrupted service, error-free operation, or specific business outcomes.

Aivolve is not responsible for losses resulting from:

• User error or misuse of automations.
• Third-party platform outages (e.g., SMS carriers, hosting providers).
• Incorrect or incomplete data provided by users.

9. Limitation of Liability

To the fullest extent permitted by law, Aivolve shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of revenue, data, or business opportunities.

Aivolve’s total liability shall not exceed the amount paid by you for the Services within the past 3 months.

10. Termination

We may suspend or terminate access to Services if you violate these Terms, misuse the platform, fail to pay, or pose a security or compliance risk.

You may cancel your subscription at any time; cancellation does not grant refunds.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.

12. Changes to These Terms

Aivolve may update these Terms at any time. When changes occur, we will update the “Last updated” date. Continued use of the Services constitutes acceptance of revised Terms.

13. Contact Us

For questions about these Terms, billing, agreements, or legal matters, contact:

Aivolve
Email: [email protected]